Orders typically ship within 24 hours but may take up to 48 hours to process. This does not include holidays, weekends or times of high volume. Shipping time does not include processing time, holidays, weekends or any delays that the courier may experience.

Carriers:

- UPS
- USPS (USA Only)

For more information, visit our Shipping Policy page

We accept returns for new, unopened products in original sellable condition within 30 days of receiving your order. Eligible items may be refunded to the original payment method or exchanged for store credit.

Please note:

• Return shipping and a 10% restocking fee apply for change-of-mind returns.
• Original shipping charges are non-refundable.
• Mascara, liquid liners, sage wands, and any product that has been opened or unsealed are final sale and not eligible for return.
• EU customers may submit a withdrawal request within 14 days of delivery using the withdrawal button on our store. Opened or unsealed products are excluded from the right of withdrawal for hygiene reasons.

For damaged or incorrect items, contact us at customerservice@themakeupaltar.com within 72 hours of delivery.

Visit our Refund Policy page for full details.